Important Information on the Provision of Replacement Parts for older Spectrophotometers and Light Cabinets.
Download and install the SpyderX software using the links below. After installation is complete, plug in Spyder and launch the software to begin the activation and registration process. This will automatically start your Warranty. Use the Serial Number included in your SpyderX package to activate your software. Datacolor offers ongoing service and support long after your initial warranty ends; giving you continued peace of mind. Remote Monitoring & Diagnostics, Instrument Preventative Maintenance, Color Calibration Services, Spare Parts, Instrument loaner program are just few of the options available. Download SpyderX Pro 5.6 (Windows) here: SpyderX Pro 5.6 Installer for Windows, 5.27.20 Operating System Support.
Changes in technology have created some difficult challenges for Datacolor. The most significant challenge has proven to be our ability to provide instrument hardware support at a “reasonable cost” to our customers. Many of the major components used to produce several of our older spectrophotometers are no longer available. Some components that are available are in limited supply and at a much higher cost.
In light of this, Datacolor will not be able to fully support certain instruments as listed below. However, in our ongoing efforts to provide you with the best customer service, we will make every attempt to support your older instruments if possible. If you have an instrument included on this list, please contact us to find out how we can help you.
What the discontinuation of support Policy means:
- No Telephone or email support beyond basic coverage
- Datacolor support will not provide help on reinstallation of these legacy products on newer computers
- Current Applications agreements will be honored but will not be renewed
Discontinued Hardware Products
| Instrument | Support Discontinued Effective Date |
|---|---|
| Chroma Sensor | June 2000 |
| 38XX series Units Built BEFORE 1988 | June 2000 |
| CS-5 and CS-3 | April 2002 |
| 38XX series Units Built AFTER 1988 | September 2002 |
| 39XX Series | September 2002 |
| SF500 Series | September 2002 |
| Elrepho 3100 & 3300 | February 2010 |
| Dataflash 100 | January 2013 |
| Elrepho 450 | January 2013 |
| Microflash 45IR | January 2016 |
| Microflash 100d & 200d | October 2016 |
| Mercury | October 2016 |
| Check | October 2016 |
| Spectraflash 300 | October 2016 |
| Spectraflash 450 | October 2016 |
| Spectraflash 600 | October 2016 |
| Spectraflash 600 Plus | October 2016 |
| Spectraflash 350 X | October 2016 |
| Spectraflash 450 X | October 2016 |
| Spectraflash 600 X | October 2016 |
| Check II | Februar 2020 |
| Select QC | November 2020 |
| Datacolor Viewport | March 2021 |
| Datacolor 110 | December 2021 |
| Light Cabinest | Support Discontinued Effective Date |
|---|---|
| Multilight 2 (ML 2) | June 2002 |
| Multilight 5 (ML 5) | June 2002 |
| Tru-Vue 1 | June 2002 |
| Verivide CA Series | April 2015 |
| Lab Dispensing | Support Discontinued Effective Date |
|---|---|
| DS3 & DM3 | January 1996 |
| DS5 & DM5 | July 2001 |
| AUTOLAB Models: 32, 40 Combo, 64, 72, 72 Combo, 96, 96T, 104, 104T, 108, 108T, 108 Combo, 128, 128T, 186, 186T, 100 Plus, 20V, Modulo GT series | December 2012 |
| AUTOLAB SM, SMS, SM Chem | December 2012 |
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| Lab Dyeing | Support Discontinued Effective Date |
|---|---|
| Colormat | September 2004 |
| Polymat | December 2004 |
| Texomat | December 2004 |
| Winder KSW | December 2004 |
| Turbolor 1000 | December 2009 |
| Turbomat | December 2009 |
| Nuance Top Speed | December 2011 |
| Nuance ECO (serial #<03170) | December 2011 |
| Nuance Plus | December 2011 |
| Easydye | December 2016 |
| Spectradye | December 2016 |
| Ahiba Nuance Top Speed II | January 2019 |
| Multiprecise | January 2019 |
Discontinued Software Products
Datacolor will no longer replace defective hardware keys. The table below shows discountinued software products and the name of the replacement product Datacolor TOOLS v.2.4 or above. We cannot guarantee that discontinued software can be installed on recent operating systems.
| Technical Support | Replacement Software | |
|---|---|---|
| Quality Control Software | ||
| Chroma QC | Datacolor TOOLSv.2.4.x | |
| Datamaster | Datacolor TOOLSv.2.4.x | |
| Colortools 1.X, 2.X | Datacolor TOOLSv.2.4.x | |
| Datacolor Tools 1.x | Datacolor TOOLSv.2.4.x | |
| Datacolor Tools 2.x * | Datacolor TOOLSv.2.4.x | |
| Color Matching Software | ||
| Chroma Calc I, II, and III | Datacolor MATCH PIGMENT v.4.2.x | |
| Match AFX | Datacolor MATCH PIGMENT v.4.2.x | |
| Datamatch Paint, Plastic and Ink | Datacolor MATCH PIGMENT v.4.2.x | |
| Datacolor Match Pigment 1.x, 2.x, 3.x | Datacolor MATCH PIGMENT v.4.2.x | |
| Datacolor Match Pigment 3.3 | Datacolor MATCH PIGMENT v.4.2.x | |
| Datacolor Match Pigment 4.x * | Datacolor MATCH PIGMENT v.4.2.x | |
| Datamatch Textile | Datacolor MATCH TEXTILE v.2.6 | |
| DCIMatch 1.0 – 1.2.X | Datacolor MATCH TEXTILE v.2.6 | |
| Datacolor Match Textile 1.x | Datacolor MATCH TEXTILE v.2.6 | |
| Datacolor Match Textile 1.6 | Datacolor MATCH TEXTILE v.2.6 | |
| Datacolor Match Textile 2.x * | Datacolor MATCH TEXTILE v.2.6 | |
| Retail Software | ||
| DOS Paintmaker | Datacolor PAINT v.2.10 | |
| Paintmaker | Datacolor PAINT v.2.10 | |
| Lab Paintmaker 1.x -3.15 | Datacolor PAINT v.2.10 | |
| Datacolor Paint 1.x | Datacolor PAINT v.2.10 | |
| Datacolor Paint 2.x * | Datacolor PAINT v.2.10 | |
| Visualization Software | ||
| ImageSync 3.x | Datacolor ENVISION v.2.0.x | |
| ImageMatch 3.x | Datacolor ENVISION v.2.0.x | |
| ImageMaster 3.x | Datacolor ENVISION v.2.0.x | |
| Production | ||
| ITMProcess | Datacolor PROCESS v.2.7 | |
| Smart Weigh | Datacolor WEIGH v.1.3 | |
| Performance Monitor High End Instruments | ||
| Datacolor Maestro | Datacolor Guardian v.3.2.x | |
| Datacolor Guardian 1.x, 2.x | Datacolor Guardian v.3.2.x | |
| Datacolor Guardian 3.x * | Datacolor Guardian v.3.2.x | |
| Datacolor FleetViewer 1.x, 2.x | Datacolor FleetViewer 3.x |
* not discontinued, see latest replacement version
Download Spyder5PRO 5.5 here: https://goto.datacolor.com/download/win/s5p100b
- What’s Fixed in 5.5:
- Improvements in graphics and cosmetics
- Assorted internal improvements and bug fixes.
- DCI-P3 gamut plot added to the reference gamut display choices
- What’s Fixed in 5.2:
- Main application: When naming and saving a profile immediately after calibration: if there are double-byte characters in the profile name, these are now stripped/removed from the name and you’ll be warned this has happened. If at least one character remains in the profile name, it will be saved with the modified name. If the entire name was double-byte characters, you’ll be prompted to start over and enter a new profile name. (Previously, the presence of double-byte characters in a profile name would cause problems, such as non-working profiles or crashes).
- Main application: A few miscellaneous spelling/translation problems were fixed.
- Display Analysis: When printing a report, the Page Setup dialog is now shown, so that you can select a paper size/shape and also the printing margins. if you leave the margins set to values larger than .25” then you’ll be warned and encouraged to reduce them to .25”. This fixes a problem in which, when printing these reports from Windows, the report header was overlapping into the body contents. (Windows default printing margins are 1” and these are too large to prevent this overlap). Also, the Datacolor logo now prints correctly (previously it was printing as a solid black rectangle).
- SpyderUtility (background operation): The “GammaTracker.cpp” error alert will no longer appear. In the past, this could happen at various times: waking from sleep, hibernation, switching graphics cards on laptops with dual cards. If you’d disabled SpyderUtility from launching automatically on startup or login to prevent these alerts, we recommend leaving it enabled after installing the 5.2 version. SpyderUtility ensures that the calibration curves in the video card of a Windows system are loaded on system startup and it will actively keep them loaded while you’re using your system.
- SpyderUtility+: Profile Management was showing incorrect profile creation dates, in certain situations, when a profile was selected in the list. Profile creation dates are now shown correctly.
- Improvements in 5.1:
- SpyderUtility: Now displays a notification when it’s first launched, which also tells you if the Spyder5 is connected or not. Can be optionally disabled in SpyderUtility:Preferences:General.
- SpyderUtility: Now displays “What’s New” information from Datacolor, using both notifications as well as a new “What’s New” menu command to manually display the information.
- What’s Fixed in 5.1:
- Main application: Fixed a problem that could cause the monitors database to be downloaded on each launch (with progress indication).
- Main application: Fixed cosmetic problems with some of the graphics on assorted screens, where dark bar edges could appear on the right and/or bottom.
- SpyderUtility: In its Preferences dialog, the Cancel button now works correctly.
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- New Features in 5.1 with the optional “+” Upgrade:
- 1-Click Calibration: SpyderUtility menu commands provide a “quick” launch directly to the “place sensor” calibration screen in the main application. Once calibration is complete, the main application quits automatically. A fast, easy way to recalibrate a screen with minimal UI. (For a display to be enabled for One Click Calibration, it must be previously calibrated by the main application, as One Click Calibration picks up and uses the last calibration settings).
- Room Light Switching: The main application creates a set of 3 profiles for low, medium, and high ambient room light. SpyderUtility then switches between these automatically as ambient light conditions in your room change. (You must keep the Spyder5 sensor connected for profile switching to occur)
- Profile Management: Advanced functionality in SpyderUtility lets you identify and switch the display profile for your screen(s); as well as rename, duplicate, delete, and show on disk.
Minimum System Requirements
) USB port
) 24-bit video card
) Mac OS X 10.7, 10.8, 10.9, 10.10, 10.11, 10.12, 10.13
) Windows 7 32/64, Windows 8.0, 8.1 32/64, Windows 10 32/64
) Color monitor with at least 1280x768 resolution